Outlook Express

Outlook Express Setup for your Business Edge Hosted Email Account

Step 1: Open Outlook Express.
Step 2: Select Tools > Accounts
Step 3: In the box that appears, click Add > Mail.

Step 4: Enter your full name. Press Next.


Step 5: Enter your full email address. Press Next.


Step 6: Choose POP3 as your server type. Your incoming and outgoing mail servers are the same and they are in the format “mail.yourdomain.com”. So if your domain name is busedge.com, then it is mail.busedge.com. Press Next.


Step 7: Enter your full email address as your Account Name. Enter your password and choose the Remember password option. Do NOT select “Log on using Secure Password Authentication (SPA)”. Press Next.


Step 8: Press Finish on the next screen. Then go under Tools > Accounts. You should see the following. Make sure your domain is highlighted and choose Properties.


Step 9: On the Servers tab, you will need to select the checkbox next to “My server requires authentication.” Press Ok then Close.


Step 10: That’s it! You are now set up to use email.

Changing your password
To change your password, you need to log onto the web based email client. This is a website where you can get to your email. Note that if you are using Outlook or Outlook Express in POP3 mode, then your emails that you have already downloaded may no longer be on the server. Regardless, logging into the web mail client is the way you need to change your password.
The web mail client is at http://mail.yourdomain.com/mail where “yourdomain” is the name if your domain name. You will see the following login page.

Enter your user name and your password and press Login. Note that your user name is your FULL email address.

On the next page, you need to click “Settings” at the top of the screen. Then click ‘Accounts’, then click ‘Modify’. This will bring you to a page where you can change your password.
When you are finished, press ‘Save Changes’.
You will now need to go back into Outlook and change the password that you may have saved in the account settings.